1![Introducing…ITIL® Practitioner #askitsm @ITSMAcademy www.itsmacademy.com www.itsmprofessor.net Introducing…ITIL® Practitioner #askitsm @ITSMAcademy www.itsmacademy.com www.itsmprofessor.net](https://www.pdfsearch.io/img/d16b58f8d015b88dcf02576e0fb45120.jpg) | Add to Reading ListSource URL: www.itsmacademy.comLanguage: English - Date: 2016-03-17 10:44:21
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2![KCS Principles Course Overview “This was the best seminar I have ever KCS Principles Course Overview “This was the best seminar I have ever](https://www.pdfsearch.io/img/4437e3c0e2bfc5f4ddf576924231afb0.jpg) | Add to Reading ListSource URL: www.servicemanagementfusion.comLanguage: English - Date: 2015-05-11 14:22:28
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3![New
Vs.
Known
Methodology
Introduction:
This
paper
describes
a
methodology
to
help
assess
the
health
and
effectiveness
of
a
support
New
Vs.
Known
Methodology
Introduction:
This
paper
describes
a
methodology
to
help
assess
the
health
and
effectiveness
of
a
support](https://www.pdfsearch.io/img/7a6304b85d9642b4be83f31f4e5e2d4b.jpg) | Add to Reading ListSource URL: www.serviceinnovation.orgLanguage: English - Date: 2012-05-24 12:30:36
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4![Achieving Great Things With KCS PTC started their KCS (Knowledge-Centered Support) journey as many others do: with a desire to meet two primary Achieving Great Things With KCS PTC started their KCS (Knowledge-Centered Support) journey as many others do: with a desire to meet two primary](https://www.pdfsearch.io/img/2cb09a00303dbff5fecec54e3b4b8300.jpg) | Add to Reading ListSource URL: www.serviceinnovation.orgLanguage: English - Date: 2013-07-18 01:41:35
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5![Transforming the Customer Experience The Strategic Direction In 2011, Avaya endeavored to deliver greater value to customers by innovating Transforming the Customer Experience The Strategic Direction In 2011, Avaya endeavored to deliver greater value to customers by innovating](https://www.pdfsearch.io/img/775f66abe47d7de7e6331f102b51e607.jpg) | Add to Reading ListSource URL: www.serviceinnovation.orgLanguage: English - Date: 2014-02-25 16:17:41
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6![MENTOR GRAPHICS KCS is a Team Sport SM Consortium for Service Innovation MENTOR GRAPHICS KCS is a Team Sport SM Consortium for Service Innovation](https://www.pdfsearch.io/img/d66c172df4dab69fee5215b1654e33ab.jpg) | Add to Reading ListSource URL: www.serviceinnovation.orgLanguage: English - Date: 2012-05-24 12:30:54
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7![VERISIGN SECURITY SERVICES KCS at Work: Improving the Customer Experience SM Consortium for VERISIGN SECURITY SERVICES KCS at Work: Improving the Customer Experience SM Consortium for](https://www.pdfsearch.io/img/c78f9bd4a40a8388d8bf0d144897c53a.jpg) | Add to Reading ListSource URL: www.serviceinnovation.orgLanguage: English - Date: 2012-05-24 12:30:54
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8![Knowledge-Centered Support Knowledge-Centered Support](https://www.pdfsearch.io/img/32c3a2fb0173f074adf4b1ff39608a8a.jpg) | Add to Reading ListSource URL: www.serviceinnovation.orgLanguage: English - Date: 2012-05-24 12:31:38
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9![Groupware / Knowledge management / Management science / Education / Knowledge / Epistemology / Usability / Ethology / Knowledge Centered Support / Hypertext / Human–computer interaction / Cognitive science Groupware / Knowledge management / Management science / Education / Knowledge / Epistemology / Usability / Ethology / Knowledge Centered Support / Hypertext / Human–computer interaction / Cognitive science](/pdf-icon.png) | Add to Reading ListSource URL: www.serviceinnovation.orgLanguage: English - Date: 2013-05-24 14:53:29
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10![Progress Software Application Support Services Consortium for Service Innovation ™ Progress Software Application Support Services Consortium for Service Innovation ™](https://www.pdfsearch.io/img/a320100a57ee636b9b6fb128b4646388.jpg) | Add to Reading ListSource URL: www.serviceinnovation.orgLanguage: English - Date: 2012-05-24 12:30:52
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